Contact Information

Get advice from one of our specialist teams, follow us on social media or visit us in person.

General enquiries

Phone: +64 4 916 2426
Fax: +64 4 914 0433

Head Office

Physical address

Level 10
Grant Thornton House
215 Lambton Quay
Wellington 6011
New Zealand

Postal address

Private Bag 63002
New Zealand

Social media channels

Check us out on:

Website enquiries

If you spot a problem or can't find what you're looking for on our website, please get in touch.


Career enquiries

Get in touch with our careers team with any questions about your job application or our vacancies.


Official Information Act

Read our Official Information Act (OIA) responses and requests, and our OIA process.

Media enquiries


NZ Relay Service

The New Zealand Relay Service allows people who are deaf, hard-of-hearing, deaf-blind, or speech-impaired to place calls to standard telephone users via keyboard or assistive device. It also provides for video calls.

Te Hautū

Whakapā mai.

Contact Kaupapa Kura Taiao, our Māori Policy and Operations group, for advice about engaging with Māori.


Industry areas

Hazardous Substances

For queries relating to the import and manufacture of hazardous substances:

Freephone (within New Zealand): 0800 429 7827 (0800 HAZSUBS)


Hazardous substance incidents:
Hazardous waste:
Ozone-depleting substances:
Asbestos-containing products: 
Graphic materials:

New Organisms 

We recommend you talk to us as early as possible if you're making an application. We can help you pinpoint the scientific, technical and risk management issues you will need to address. 

Phone: +64 4 474 5591
Facsimile: +64 4 914 0433

Emissions Trading Scheme

You can get in touch with us with any question about emissions trading, including the Scheme and the Register.

Freephone (within New Zealand): 0800 CLIMATE (0800 254 628)
Phone from overseas: +64 3 962 2708
Facsimile: +64 4 978 3661
Emissions Trading Register:
ETS participants:
ETS industrial allocations:

Resource Management Act proposals

Get in touch with Nationally Significant Proposals team.


EEZ Marine Activities

Get in touch if you have any questions about undertaking activities in the Exclusive Economic Zone or Continental Shelf.

Freephone (within New Zealand): 0800 208 338
Phone from overseas: +64 4 916 2426

To report spills of harmful substances in New Zealand marine waters beyond 12 nautical miles from shore:

Phone: 0508 472 269
Email (monitored during business hours):